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Troubleshooting

Please see the list of Common Problems if something is not working as you expect it. This page describes how to create and access the logs if you need more information about what's happening behind the scenes.

Access SCEPman Logs

You can use the log archive in blob storage to access SCEPman's logs. However, if you don't want to configure this or just want to have a quicker look into the logs, it might be easier to use one of the two methods described below: Downloading logs from the App Service's file system or monitoring the Log Stream.

Downloading the Logs

Configure the App Services Logs
Check Azure Web App log files via Advanced Tools:
  1. 1.
    Go to Kudu
  2. 2.
    Use CMD
  3. 3.
    Navigate to LogFiles
  4. 4.
    Then, Application
Click on the download icon on the latest .txt file and review it

Live Log Monitor

Check the Log Stream of the App Service:
  1. 1.
    Monitor the log stream.
  2. 2.
    Reproduce the error.
  3. 3.
    Look for the log starting with Request validation unsuccessful, as Intune validation threw an exception.
  4. 4.
    These message should have more details.